FAQ

ReachOut is a premium Instagram automation tool designed for agencies, setters, and high-ticket founders. It helps you automate outreach DMs to potential clients while maintaining human-like behavior to avoid detection.

Yes! ReachOut uses advanced automation techniques that mimic human behavior. We include built-in safety limits, random delays, and smart rate limiting to protect your account. We recommend using the "New Account" mode for accounts under 6 months old.

Yes, ReachOut requires Google Chrome to be installed on your computer. The app uses Chrome's automation capabilities to send messages on your behalf.

Each license is tied to your hardware (HWID). Once activated, you have lifetime access on that device. If you need to transfer your license to a new device, contact our support team.

Yes! ReachOut is available for both macOS and Windows. Download the appropriate version for your operating system from our homepage.

macOS: Open Terminal and run: xattr -cr ~/Downloads/ReachOut-2.5.1.dmg then try opening again. Alternatively, right-click the app and select "Open" instead of double-clicking.

Windows: When you see SmartScreen, click "More info" then "Run anyway". This is normal for new software that hasn't been widely distributed yet.

Outreach sends initial DMs to new leads based on keywords/niches. Follow-Up automatically sends follow-up messages to people you've already messaged who haven't responded, after a configurable number of days.

For established accounts (6+ months old), we recommend up to 250 DMs per day with 25 per hour. For newer accounts, stick to 150 per day and 15 per hour. These limits help keep your account safe.

Yes! In the Follow-Up tab, you can upload a CSV or TXT file with usernames. The app will automatically add the @ symbol if missing and import the list for follow-up campaigns.